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Hi Reader, For seven years at Google, I worked on the infrastructure behind Gmail. More than a billion people used what we built. When it worked, nobody noticed - that was the job. That work mattered to a lot of people. I just rarely got to watch it change one person's day. A few months into coaching, I did. A client came to me with decades of experience in one industry and a clear plan to build her practice around it. Then she went to a big industry event and came back flat. The conversations felt like the same ones she'd been having twenty years earlier. A friend pointed out that she lit up talking about a side project, and about nothing else. She was nervous to tell me she wanted to change direction. She thought I'd be disappointed. Instead it became one of our best sessions. The way she put it: "It's not a replacement. It's an addition." Keep what she'd built, and add the part she cared about. By the end of the call the worry was gone and she was talking about her next step. That's the part I'd been missing: actually feeling that I'm making someone's life better. What I'm noticing Ikigai is a Japanese idea for your reason to get up in the morning. The version you've probably seen draws it as four overlapping circles: what you love, what you're good at, what the world needs, and what you can be paid for. Coaching sits right in the middle of mine. It's why I added it as a service line, alongside the product and AI work I still do. Last week I was in Munich running an AI training for product managers. Either way, the job is figuring out the real problem, for a product or for a person. Most of the senior people I talk to know what's in their middle circle. What they don't have is time for it. It's buried under everything else the day demands: the admin, the reporting nobody reads, the fourth draft of an email. The stuff you're good enough at but don't love, that pays but drains. That's the most automatable work you have. Automate Yourself is about clearing out what's piled up around the meaningful part, so you can get to the thing you're here for. Your next move Three things to try this week:
Life beyond the screen Lately I've been working on handwriting with my older kid. Right now it's numbers: the same ones over and over, erasing and starting again. It's slow, and then a number she's been fighting all week finally comes out right. It's about as far from a billion users as you can get. One kid, one number at a time. And the moment it clicks is one of the best parts of my week. It's the same satisfaction I get from coaching: watching someone figure something out for themselves. A question for this week: What's one thing sitting outside all four of your circles that you could hand off this week? Come to the next Water Cooler 🚰 Thursday, October 29 (9am PT), Ian Irfan joins us on closing high-ticket deals without a proposal. Save your spot: https://luma.com/o737mad7 Let's Chillaborate, Dina Founder, Chill Labs PS: If you try the prompt, hit reply and tell me what showed up in your middle circle. I'd love to hear it. 💙 |
Chill Labs is a boutique consultancy helping companies think strategically, solve business problems, and streamline operations utilizing Product Management, Software Engineering principles and AI. Combining a decade of experience running complex, globally distributed software products with expertise in product discovery, user research, and strategy, Chill Labs helps companies build products that users want and do so in a way that supports growth and scale. Dina Levitan, Founder and Principal at Chill Labs, based out of Seattle, WA, brings over 15 years of experience as a product and technical leader ranging from startups to companies like Google.
Hi Reader, At a recent Fractional Water Cooler 🚰, one of the questions was this: I had a good call with a prospect. I followed up. She said it wasn't relevant right now, maybe in the future. Should I reach out again, and when, without becoming the person who keeps nudging? It wasn't the only question that day about a message like that. What I'm noticing Our guest was Sara Royf, who coaches consultants on LinkedIn. She spent the session on how to get from a conversation to a booked call, and...
Hi Reader, I once worked on a project for a health-tech founder who kept asking for a little more. The scope we wrote described the work we'd be doing along the way, not what she'd walk away with at the end. That gap was on us. When the work didn't match what she'd pictured, the "can you also...?" requests started, and we kept saying yes because we wanted her to be happy. It got expensive. Everyone was stressed and working hard, and she still wasn't satisfied. I shared that story at the...
Hi Reader, I went to a VC panel last week. Two investors on stage, a room full of founders, the usual questions about what's getting funded in the age of AI. Halfway through, one of them said founders don't need their permission anymore. She was talking about startups, and I sat there thinking about everyone I know who's weighing whether to go out on their own. What I'm noticing She meant it as a market observation. Building something small and profitable is a solid goal now: something that...